Thomas Pyzdek

The Six Sigma Handbook, 13th Edition [Libro Electrónico - McGraw-Hill] - 13th edition - Mexico : - 1 online resource

The most important reference to Lean Six Sigma fully updated for the latest advances This thoroughly revised, industry standard guide delivers all the information you need to apply Lean Six Sigma techniques and dramatically improve processes, profitability, sustainability, and long-term growth. Written by two of the foremost authorities in the field, the book contains full explanations of the latest lean, problem solving and change management principles and methods. You will discover how to build the best teams and foster effective leadership while maximizing customer satisfaction and boosting profits.

9781456274818